Clear Launch Billing Policy

General Billing

Usage of Clear Launch services constitutes customer’s acceptance of Clear Launch’s billing policy, and all customers must comply with this billing policy.

 

Special note regarding signed contracts/professional services agreements (PSA)/statements of work (SOW): If you entered into a signed contract for your services, please review your contract for specific terms relating to your obligations in addition to this billing policy. In the event the terms of your signed contract conflict with these terms, the signed contract will prevail.

Billing Fees

  • Invoices over 15 days late:

Client accounts not paid within 15 days of the date of the invoice are subject to a 1.5 % monthly finance charge for as long as the account remains past due.

  • Invoices over 60 days late: 

Client accounts not paid within 60 days of the date of the invoice will receive a demand letter and are subject to a 1.5% monthly finance charge for as long as the account remains past due. 

  • Invoices over 90 days late: 

Client accounts not paid within 90 days of the date of the invoice will be subject to collections and are subject to a 1.5% monthly finance charge for as long as the account remains past due.

Billing Disputes

Each Clear Launch customer agrees to provide Clear Launch 30 days to attempt settlement of any billing dispute before disputing with any third-party credit/debit card company or bank. Should Clear Launch receive a chargeback from a third-party credit/debit card company or bank on the customer’s behalf before Clear Launch has been given a chance to resolve the issue, Clear Launch has the right to charge the customer for its time spent in resolving such disputes and any associated fees incurred by Clear Launch.

Acceptable forms of payment

  • ACH Transfer
  • Cashiers Check 
  • Check – all returned checks will incur a $25 service fee